Return Policy

Effective Date: May 1st, 2025

Thank you for joining NorQuest Events. This Return Policy page is provided as placeholder text to illustrate what a typical return policy might look like. The content below does not reflect any actual return procedures, timelines, or customer obligations.

1. Eligibility for Returns

Items may be eligible for return if they meet certain general criteria, such as:

• Being in original condition and packaging

• Accompanied by proof of purchase

• Returned within a specified number of days from purchase
   

2. Non-Returnable Items

Some products may not be eligible for return, including:

• Perishable goods

• Digital downloads or gift cards

• Final sale or clearance items
   

3. Return Process

To initiate a return, customers might:

• Contact customer service through email or phone

• Receive a return authorization number

• Ship the item back using a preferred method
   

4. Refunds

Refunds may be processed to the original payment method once:

• The return is received and inspected

• The item meets return eligibility requirements

• A confirmation email is sent to the customer
   

5. Exchanges

Exchanges may be offered for certain products based on availability and condition.